Frequently Asked Questions
Ensuring the security of your personal information online is a top priority for us. We use firewalls and encrypt your information with Secure Sockets Layer (SSL) technology. SSL converts sensitive data transmitted between your computer's browser and BB&T into a secure code that cannot be read by unauthorized parties.
Establishing a customer profile will enable you to return to your saved information later. For example, if you need to locate or confirm something, you can save what you have entered and come back at your convenience. Later on in the process, you'll need to access your information, get status updates, and perform actions such as reviewing and electronically signing certain documents and disclosures.